Privacy Policy

Mentora ("Mentora," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our digital products, or interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

This Privacy Policy applies to the Mentora website and digital products operated by Mentora, including Quiet Call Code and related products.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Mentora is the creator and provider of digital educational products and resources designed to help puppy owners develop calmer routines and better home environments.

Mentora sells and distributes its digital products through third-party platforms, including Whop.

Whop independently operates its platform, account-registration, payment, and related services. When you create or use a Whop account, Whop may collect and process personal information under its own privacy policy and terms.

2. Information We Collect

Depending on how you interact with Mentora, we may collect the following categories of information.

Information You Provide

• Name
• Email address
• Information you provide when contacting us
• Information you voluntarily provide when requesting customer support
• Information relating to your purchase or use of our products
• Feedback, reviews, testimonials, or other communications you voluntarily submit

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Referring website
• Date and time of visits
• Website interaction and usage information

Some of this information may be collected through cookies, analytics tools, or similar technologies.

Payment and Account Information

Mentora does not intend to directly collect or store your full payment-card information.

Purchases and account access may be processed through Whop and/or other third-party service providers.

Those providers may collect payment, billing, identity, and account information in accordance with their own privacy policies and terms.

3. How We Use Information

We may use information we collect to:

• Provide and deliver our digital products
• Provide customer support
• Respond to questions and requests
• Communicate with customers about purchases or services
• Improve our website and products
• Understand how visitors use our website
• Prevent fraud, abuse, and unauthorized activity
• Maintain website security
• Comply with applicable legal obligations
• Enforce our Terms of Use
• Send marketing communications where permitted by law and where required, with your consent

We do not sell your personal information as a standalone data-broker business.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Understand website traffic
• Measure marketing performance
• Remember preferences
• Improve website functionality
• Understand how visitors interact with our products

Some cookies may be placed or controlled by third-party providers.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may also be able to control cookies through your browser settings.

5. Third-Party Services

We may use third-party service providers to operate our business.

These may include providers for:

• Digital product sales and delivery
• Account management
• Payment processing
• Website hosting
• Analytics
• Email communications
• Customer support
• Advertising and marketing

For example, Whop may process information relating to your account, purchase, payment, and access to digital products.

Third-party providers may have their own privacy policies and terms. We encourage you to review those policies when using their services.

Mentora is not responsible for the privacy practices of third-party platforms outside our control.

6. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

We may also disclose information:

• When required by law
• To comply with a legal process
• To protect our rights or property
• To prevent fraud or abuse
• To protect the safety of users or others
• In connection with a business sale, merger, acquisition, restructuring, or similar transaction

We do not share personal information for purposes unrelated to our business without a lawful basis or appropriate authorization where required.

7. International Data Transfers

Mentora may use service providers located in countries other than the country where you live.

As a result, your information may be transferred to or processed in the United States or other countries.

Where applicable law requires safeguards for international transfers, we will seek to use appropriate contractual, technical, or other lawful safeguards.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services
• Maintaining business and transaction records
• Resolving disputes
• Preventing fraud
• Complying with legal, tax, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how your personal information is used
• Object to certain processing
• Restrict certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Exercise applicable rights relating to the sale or sharing of personal information

Residents of certain U.S. states, including California residents where applicable, may have additional privacy rights.

UK residents may have rights under applicable UK data-protection laws.

To exercise a privacy right, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests.

You will not be discriminated against for exercising privacy rights available to you under applicable law.

10. Marketing Communications

If you subscribe to receive emails or other marketing communications from Mentora, we may send you information about:

• Products
• Offers
• Updates
• Educational content
• Promotions

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

Transactional communications, such as purchase confirmations, product-access information, security notices, and important service announcements, may still be sent when necessary.

11. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete it.

12. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

13. Links to Other Websites

Our website may contain links to third-party websites or services.

Those websites operate independently from Mentora and may have their own privacy policies.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page.

If changes are material, we may provide additional notice where required by applicable law.

15. Contact Us

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact:

Mentora

Email: mentorastudiohub@gmail.com